On-Site and Remote Support Managed Service Provider | IT Services and Support | Network Wiring Installation

Remote support offers improved response times and faster resolution to many of your computer issues. With South Atlantic Data and Design, you shouldn’t have to wait for a technician to arrive on-site to work on a problem that can be resolved remotely. Just call and report your problem and within a proper time, a technician will respond and begin correcting the trouble.

We are an IT support and computer repair company that can troubleshoot your problems and provide a fast, reliable solution.

Our team of professionals is available during normal business hours to resolve system and service-related problems. But, to increase the value of our service to you, we are also available to support your needs 24x7x365 in emergency situations.

A help desk is the individual, group, organizational function or external service that an IT user calls to get help with a problem. A help desk can be as simple as a physical desk where a support person takes calls. It also can be a global organization that accepts support requests submitted online or in person from around the world. The help desk function is often outsourced to support specialists.

In the event you experience network or service issues that cannot be resolved remotely, we will send an experienced professional to provide on-site support. New desktop installs, PC replacements and hardware issue resolution are common on-site tasks our engineering staff manages. Also as a customer of South Atlantic Data and Design we schedule site visits with our customers to take a look at the equipment and offers suggestions on replacements and upgrades.